Fix HP Laptop and PC Issues After Windows 10 Update or Upgrade
When the laptop lid is closed it is set to go into sleep mode. Similarly if you lock the laptop after a certain amount of minutes the laptop enters sleep mode. The issue is when you open the lid or select the button to wake up from sleep mode the keyboard is not responding to anything you type at windows 10 keyboard not responding after sleep free download login screen.
The mouse адрес is working and the cursor allows you to restart or shut down. The only way to get by this is either by restarting, shut down and holding the power button. This then takes you to the log in screen and the keyboard is now responsive. This also happens in Hibernate mode as well with the same having to be done to get around this. I have tried various different ‘fixes’ online, such as disabling fast startup, checking for windows updates and driver updates but none of these have worked.
Meanwhile, please go to Device Manager, right click your keyboard device and select properties, on the Power Management tab, make sure the option “Allow this device to wake the computer” is selected and remove the check on “Allow the computer to turn off this device to save power” then click OK.
Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. I have checked in the properties for the keyboard and there is no option for power management. As it is the inbuilt keyboard i don’t think this tab will show unless an external keyboard was connected which i don’t use. This is causing issues as i am having to shut down the laptop every time i am away from it for more than 20 minutes.
This can cause work, time and effort to be lost. If it’s fine, the most probably reason is that your hardware issue. I would like to suggest you send it to hardware test center windows 10 keyboard not responding after sleep free download take a test.
Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Windows 10 General. Sign in to vote. Hi, I have an issue with my windows 10 laptop that has only occurred in the last weeks. Has anyone else experienced this issue? Monday, January 29, PM.
Hi David, It could be caused by incompatible hardware. I suggest you update the chipset from manufacturer. Afterwards, reboot the PC and test it again. Tuesday, January 30, AM. Hi Karen, I updated the chipset before raising this on the forum and no joy. Is this a bug with the most recent update or is it a hardware issue? Wednesday, January 31, Windows 10 keyboard not responding after sleep free download. Please boot into Clean Boot to источник статьи the third-party software or service conflict.
Thursday, February 1, AM. What happens if you press power button once? I am using HP laptop with Windows 10 Version for me also keyboard is not working in sleep mode but If is press power button my laptop responds.
Troubleshoot problems waking computer from sleep mode – Primary Sidebar
Windows users Report After installing Recent Windows 10 May update version , they Are unable to type anything, Keyboard input not working even keyboard light is on. Laptop users also having Same issue unable to type anything, keyboard or mouse not working for them. This issue mostly occurs due to the corrupted Device driver, may the installed driver is not compatible with the current windows 10 version.
There is two scenarios for this Keyboard input not working issue. First keyboard light is on but unable to type anything keyboard totally not respond to any command. This is mostly software problem or system file corruption issue.
This is cause we need to fix Windows App Related problems. Then after Restart windows and check problem get resolved, If not apply bellow solutions. That cause you need to update the device driver or use Roll back driver option to revert back to the previous driver version.
If the problem started for you after windows upgrade or recent driver update for the device. Then you can perform Rollback Driver option to revert the current driver to the previous driver version. Then Expand keyboards, Double click on installed keyboard device driver and move to Driver tab. Here you will found Rollback Driver option, click on it and when windows ask for confirmation click yes and select the reason why you are performing rollback option. After that Restart windows and check next reboot keyboard and mouse working properly.
Also, Outdated and corrupted device driver cause The keyboard and mouse not working. To deal issues like this we need to update or reinstall the keyboard driver. To do this Open Device manager expend keyboard then right click on installed Keyboard driver and select update driver. Then Fallow On Screen Instruction to install the latest available updated driver. Or you Can Visit Device manufacturer website and download and install the latest driver for the keyboard.
Then after Restart windows and check problem solved. Also While Windows 10 upgrade Process if system files get corrupted or missing that cause also you may face different problems, or Devices not working.
We recommend to run the Windows SFC utility which scan and repair missing corrupted system files. If System File checker Results found some corrupted system files but unable to repair them.
After that Restart windows and check problems get resolved. Third-party services in windows have a bad reputation of creating conflicts. We Recommend Performing Clean Boot windows , Which disable third-party services and make a clean environment where only official Microsoft services will be active.
On The Second scenario if the keyboard input not working while type something on Start menu search, Cortana or Edge browser bar then this may causing the App not working, System not responding etc. And fix or repair the Windows 10 Start menu, Cortana App or edge browser. Or you can Run Third-party System optimizer like Ccleaner to clean junk, system error files, clear browser cache, cookies and repair Windows registry errors while help fix many system errors and fast system performance.
If the keyboard type problem only exists in the start menu and Cortana, You should run a troubleshooter. It may resolve your problem. These Are some Most applicable solutions to fix Keyboard Input not Working or keyboard mouse not working on Windows FAce any difficulty While apply these solutions feel free to discuss on the comments below.
Post Contents :- 1 Fix Keyboard Input not working 1.
Keyboard not working after waking up from sleep mode – Microsoft Community
Faulty settings in Power Management is also one of the likely reasons for this problem. You can change to a different setting mode to see if the problem is resolved: 1 On your keyboard, press the Windows logo key and R at the same time.
Type devmgmt. For keyboard driver, expand Keyboards. I’m a technical writer for Driver Easy. Before finding my love for writing tech posts, I had passion for technology goes back much further. On the Key Settings tab, double-click the key that you want to change to access the Reassign a Key wizard. Select the Start a Program , Web page , or file option, and then click Next. Quickly press the power button on the computer.
Note If you use Bluetooth devices, the keyboard may be unable to wake the system. Click the Hardware tab, and then click Properties. Click the Power Management tab, and then verify that the Allow this device to wake the computer is enabled. In this case, you have press the power button to wake the computer. If you cannot resume computer operation by using any of these methods, you may have experienced a system problem.
For information about how your system resumes operation, see the documentation that accompanied your computer or contact the computer manufacturer. Therefore there are a couple of workarounds that you can use:. If you can open the lid of your laptop, use the embedded keyboard or pointing device or an external non-Bluetooth device to wake the computer.
Please feel free to write to us in future on any further queries in Windows operating system and we would be happy to help you again. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Hi, After updating a Dell desktop and laptop to Windows 10 version build recently, the keyboard doesn’t appear to work after waking up from sleep mode. Thanks, Lou. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Hello Lou, Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 family. Method 1 Follow the below basic steps and check with the results. Remove all non essential peripheral devices from the computer and check with the results.
Reset the Power option settings in Windows and then set again to look for changes. If yes, then congrats! If the problem persists, please move on to Fix 3 , below.
Fast startup is a new feature in Windows 10 that helps our computer restart faster. So we can try to disable and enable the feature to see if it fixes the issue. Click Yes when prompted with a User Account Control window. Some examples include: Sharing pictures with other Bluetooth devices nearby Sending files to a Bluetooth printer Transferring files to nearby Bluetooth computers Listening to music on a Bluetooth headset The document below will help you learn to connect and use Bluetooth compatible devices to your computer, such as printers and headsets.
Using Bluetooth Devices in Windows Do you see any of the following symptoms? Audio check. Not seeing the HP Audio check window? Wireless Network and Internet Connection issues in Windows 10 A variety of software and hardware problems can cause your Wi-Fi to stop working. Troubleshooting Wireless Network and Internet in Windows Network check. Not seeing the HP Network check window? Blue screen error messages in Windows 10 HP PCs There are many reasons that a computer does not start up or boot into the Windows operating system or displays a blue screen when operating.
Microsoft Error Lookup Use this search tool to find more information from Microsoft related to Windows error codes that you may encounter in your HP Product.
Touch screen not working on Windows 10 HP PCs If your computer touch screen is not responding when tapped, or if the mouse pointer moves to the wrong place on the screen, follow the steps in this document below to fix the touch screen performance.
Troubleshooting Touch Screen Issues in Windows Battery check. Not seeing the HP Battery check window? Manage User Accounts and Logins in Windows 10 Passwords and separate accounts help keep the information on the computer private and secure.
Managing User Accounts and Logins. HP Windows 10 System Recovery Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer.
The computer does not wake up from sleep or hibernate mode The computer does not go into sleep or hibernate mode The computer wakes from sleep mode unexpectedly Sleep and hibernate issues after upgrading to Windows 10 This document will help you resolve sleep and hibernate issues with Windows 10 Sleep and Hibernate Issues in Windows Setting Up Windows 10 for first time use If you are setting up a new HP computer or installing Windows 10, follow the instructions from the documents below to understand how to complete the out of box set up process and configuring Windows 10 for the first time use.
All HP computers and tablets that come with Windows 10 installed activate automatically once connected to the Internet to make it easier for you to set up your computer HP Windows 10 Product Activation. How to Understand and Use Windows 10 Once you have installed Windows 10, refer to this guide Understanding and Using Windows 10 to help you learn and discover more about the features of Windows 10, including how to navigate, use apps and find answers to frequently asked questions about Windows How to Go Back to previous version of Windows If you installed Windows 10 in the past ten days, you have the option to return to the version of Windows you were using before the upgrade.